Contact

Request a Repair, Walkthrough or Quote

Call, text or send the form below. One-time repairs are available — no maintenance plan required.

Reach us directly

Emergency? Call (202) 753-9911 — available 24/7. Please don't use the form for emergencies.

[PLACEHOLDER: photo upload turns on once the upload plan is enabled.] For now, text photos to (202) 753-9911 or email them to service@fixpointmaintenance.com.

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FAQ

Frequently asked questions

How do I schedule a visit?

Call or text (202) 753-9911, or use the request form on this page. Our hours are Monday–Saturday, 8am–6pm.

Plan members get priority scheduling: within 48 hours on Standard and within 24 hours on Premium. To reschedule a plan visit, give us 48 hours' notice.

How much does a repair cost?

Standard labor for one-time repairs is $150 for the first 2 hours and $75 for each additional hour. If the item can't be fixed, there's no charge.

24/7 emergency service is $150/hr with a 2-hour minimum.

What is the free walkthrough?

For home maintenance plans and commercial maintenance, we visit the property, look at what it needs and confirm your final price. It's free and there's no obligation. Book a free walkthrough.

Do I need a maintenance plan?

No. One-time repairs are available without a plan.

Which areas do you serve?

Loudoun, Fairfax, Arlington and Prince William counties and the City of Alexandria, including Fairfax, Falls Church, Arlington, Alexandria, McLean, Vienna, Reston and Ashburn. If you're nearby but not listed, call and ask.

Do you handle emergencies?

Yes. Emergency service is available 24/7 at $150/hr with a 2-hour minimum. Call (202) 753-9911 rather than using the online form. Premium plan members save 10% on emergency service.

How do the home maintenance plans work?

Essential (starting at $45/mo): 4 quarterly visits of up to 2 hours. Standard (starting at $85/mo): 6 visits of up to 3 hours, priority scheduling within 48 hours, 10% off extra labor and gutter cleaning for 1–2 story homes. Premium (starting at $119/mo): 12 monthly visits of up to 2 hours, priority within 24 hours, 15% off extra labor, 10% off emergency service and gutter cleaning.

Materials are billed at cost + 20%, unused hours don't roll over, and paying annually saves 5%. Every plan includes a seasonal maintenance checklist. Listed prices are for a typical home up to 3,000 sq ft; your final price is confirmed after a free walkthrough. See the plans.

Can I cancel?

Home plans are month-to-month: cancel anytime with 30 days' notice and no cancellation fee. Prepaid annual plans are refunded for unused months, minus the 5% annual discount.

Commercial agreements run 12 months, then month-to-month with 30 days' notice. Early termination is one month's fee.

Is your work guaranteed?

Yes. Labor is covered by our 90-day workmanship warranty. How we handle concerns after a job.

Are you insured?

Yes, Fixpoint Maintenance is insured.